When the Algorithm Fires You: Uber Faces €825M Fine
Uber faces an €825M GDPR fine for automatically suspending drivers without human review, highlighting the risks of AI decisions affecting workers. The Dutch Data Protection Authority handed Uber its largest privacy fine yet, and this one isn’t about data transfers or cookie consent. The regulator imposed an 825 million euro penalty, roughly $964 million, over […]
The Dutch Data Protection Authority handed Uber its largest privacy fine yet, and this one isn’t about data transfers or cookie consent. The regulator imposed an 825 million euro penalty, roughly $964 million, over Uber’s use of fully automated software to suspend driver accounts, sometimes permanently, with no human ever reviewing whether the system got it right.
The violation is clear under EU law. The GDPR limits fully automated decisions when they can significantly affect a person’s life. An algorithm that can take away someone’s ability to earn a living, without any human review, falls directly into this category. The regulator also found that Uber failed to properly tell drivers when automated systems made these decisions, which the GDPR requires companies to disclose.
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